Return / Exchange Policy

At our online store, we want to ensure that our customers are completely satisfied with their purchase. If for any reason you are not satisfied with your order, we are happy to offer an exchange or return within 4 days of the purchase date.

Exchange Policy:

• If you wish to exchange an item for a different size or flavor, please contact us at alburraqnaturalfoodproducts@gmail.com to arrange the exchange.

• The exchanged item must be in its original packaging, unopened and in the same condition as when it was received.

Please note that the customer is responsible for the shipping cost of the exchanged item.

Return Policy:

• If you wish to return an item, please contact us at alburraqnaturalfoodproducts@gmail.com to arrange the return.

• The returned item must be in its original packaging, unopened and in the same condition as when it was received.

• We will process your refund upon receipt of the returned item.

• Please note that the customer is responsible for the shipping cost of the returned item.

• Please note that we cannot accept returns or exchanges on items that have been opened or show signs of use.

If you have any further questions or concerns about our exchange and return policy, please do not hesitate to contact us.